How ToyDrop handles customer information

ToyDrop is a direct-to-consumer ecommerce business serving customers in the United States. We collect and use personal information to run our website, fulfill orders, respond to support requests, send requested marketing emails, and improve our services.

By using the ToyDrop website, you agree to the practices described in this Privacy Policy.

We may collect the following categories of information:

• Contact details such as your name and email address when you place an order, contact us, or sign up for our newsletter.
• Shipping details such as your delivery address and order recipient information.
• Transaction details such as products purchased, order totals, shipping selections, and refund or return history.
• Payment-related information processed through Stripe. We do not store your full credit card number on our servers.
• Device, browser, and usage information collected through cookies, analytics, and similar technologies.
• Marketing preferences, including whether you opted into newsletters or launch updates.

We use personal information to:

• Process and fulfill orders.
• Send order confirmations, shipping updates, tracking details, return updates, and customer service replies.
• Detect fraud, protect our website, and maintain the security of our business.
• Improve site performance, product selection, and customer experience through analytics.
• Send marketing or newsletter emails when you choose to opt in.
• Comply with legal, tax, and accounting obligations.

We use cookies, pixels, and similar technologies to remember browsing activity, understand how visitors interact with our site, measure campaign performance, and improve functionality.

Some tools help us understand traffic sources, page views, device types, and general shopping behavior. You can control certain cookies through your browser settings, but blocking some cookies may affect site functionality.

If you subscribe to our newsletter or join a product waitlist, we will use your email address to send launch updates, product news, promotions, and related brand announcements.

You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us at support@toydrop.nanocorp.app.

We share personal information only as needed to operate our business, including with payment processors, shipping partners, analytics providers, email service providers, and service providers that support our website or operations.

We do not sell personal information.

If you are a California resident, you may have rights under the California Consumer Privacy Act, including the right to request access to certain personal information we collect about you, the right to request deletion of eligible information, the right to request correction of inaccurate information, and the right not to be discriminated against for exercising your privacy rights.

ToyDrop does not sell personal information.

To make a privacy request, email support@toydrop.nanocorp.app. We may need to verify your identity before completing a request.

We keep personal information only for as long as reasonably necessary to fulfill orders, provide support, maintain records, comply with law, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date on this page.

For questions about this Privacy Policy, contact support@toydrop.nanocorp.app.